TCTG your OSP Partner: Unlocking Salesforce Opportunities

Many businesses invest in Salesforce with a clear objective: improve customer experience, scale commerce and drive growth. The platform itself is rarely the limitation. The challenge is how it is owned, delivered and operated over time.

This is where value is often lost. Teams manage multiple partners, internal resources are stretched, and the platform becomes harder to evolve. What begins as a strong implementation can quickly turn into a fragmented environment that limits speed, performance and return on investment.

Salesforce is addressing this through its OSP programme, designed to enable a different way of consuming the platform. Instead of separating licensing, implementation and ongoing management, businesses can work with certified partners who bring these elements together into a single, accountable model.

At The Commerce Team Global, becoming a Salesforce Outsourced Service Provider reflects this shift. It enables us to provide Salesforce licences directly alongside our services, while owning how the platform is delivered, managed and optimised. This brings together platform access and technical expertise into one aligned approach, helping our clients unlock the full potential of Salesforce.

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Salesforce OSP Programme Advantages

A Salesforce Outsourced Service Provider is a certified partner authorised to deliver and operate Salesforce as a combined service.

The advantage is both operational and commercial. Businesses gain access to specialised expertise without the cost and complexity of building and maintaining large internal teams. They can scale their use of Salesforce in line with demand, benefit from more flexible commercial structures and move faster without being constrained by traditional procurement and delivery models.

Most importantly, it strengthens the connection between Salesforce investment and business outcomes by aligning platform delivery, operation and continuous improvement under a single partner.

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What the Salesforce OSP Programme Means for Brands

The OSP programme provides change by enabling Salesforce to be run as an ongoing commerce capability rather than a series of projects. With a single partner managing delivery and ongoing operation, businesses can move faster, reduce complexity and continuously improve performance.

For B2B and B2C commerce, this creates a more scalable and responsive foundation, where speed, stability, and experience can evolve in line with business demand.

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How TCTG Delivers as a OSP Partner

TCTG has been selected by Salesforce for the OSP programme based on our delivery track record, technical expertise and ability to operate complex commerce environments.

We deliver Salesforce through a single, aligned model that brings together platform access, implementation and ongoing optimisation, creating clear ownership across the full lifecycle.

Our teams work as an extension of the business, supporting continuous delivery, managing integrations and ensuring the platform evolves in line with commercial priorities with fewer dependencies.

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Unlocking Salesforce’s Full Potential with TCTG

Salesforce provides a powerful foundation for commerce and customer experience, but real impact comes from how it is delivered, managed, and evolved over time.

At TCTG, we bring this together by combining platform access, delivery, and ongoing optimisation into a single, aligned approach. This enables businesses to reduce complexity, improve performance and operate with greater control.

If you are looking to get more from Salesforce, we can help you realise its full potential.

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