Managed WAF & Security Services for Salesforce Commerce Cloud

Salesforce
Web Application Firewall
Bot, DDoS, and OWASP Protection
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Is Your SFCC Storefront Protected Against Modern Web Threats?

When Salesforce Commerce Cloud (SFCC) powers your revenue, customer experience and brand reputation, security incidents rarely stay confined to security teams. A single attack can impact performance, customer trust, operational continuity and ultimately revenue.

Every day, SFCC storefronts are targeted by malicious bots, credential stuffing, inventory scraping and application-layer attacks. Most retailers don't know what's targeting their SFCC storefronts until revenue drops, customers report fraud or an audit surfaces a compliance gap.

TCTG Managed Security & WAF Services are purpose-built for SFCC retailers transforming complex threat data into decisions your team can act on. By combining real-time threat visibility, automated protection, and SFCC-specific intelligence, we spot threats faster, respond in minutes instead of days and keep your security team focused on protecting revenue instead of chasing alerts.

The Reality: Modern Salesforce Commerce Cloud retailers face growing pressure from three fronts:

Ecommerce Threats are Evolving Faster Than Ever

Scammers, fraudsters and bots aren't just scouring your homepage. They are systematically targeting your SFCC storefronts, your OCAPI and SCAPI endpoints, individual customer accounts and the other critical commerce services.

Revenue-Impacting Threats Often Go Undetected

Most attacks don't trigger obvious alarms. Retailers often discover them only after performance drops, conversion rates fall, customer journeys break or revenue takes a visible hit.

Security tools generate alerts. Retailers need answers.

Traditional WAF dashboards generate vast amounts of security data but rarely provide the Salesforce Commerce Cloud security context needed to understand risk, prioritise threats, and assess business impact.

Attackers don't just target websites. They target the journeys that generate revenue.

Critical threats often target:

  • SFCC storefronts  
  • Checkout journeys  
  • Customer accounts  
  • APIs and integrations  
  • Inventory services
  • Search visibility  
  • OCAPI and SCAPI endpoints  
  • Third-party services  

The result? Threats go unnoticed until performance suffers, customers are affected, or revenue is already impacted. Your best people are pulled into reactive incident investigation instead of roadmap work and the cycle repeats every time a new attack finds a gap.

TCTG Managed Security & WAF Services to Protect Your Revenue

Stop reacting. Start protecting.

By combining SFCC expertise, ecommerce threat intelligence and managed security monitoring, TCTG transforms complex WAF events into decisions your team can act on. Not just what was blocked, but what was targeted, what's at risk, and what needs to happen next.

Your team gains a clear picture of:

  • What's targeting your SFCC storefront right now
  • Which threats require immediate action and which don't
  • Whether real customers are being blocked by over-restrictive rules
  • How much of your OpEx budget is being consumed by non-converting traffic  
  • Which revenue-generating journeys are under active threat

What Is Salesforce Commerce Cloud WAF? (Security Monitoring & Protection)

Security tools generate alerts. TCTG generates answers.

A Web Application Firewall protects your SFCC storefront by monitoring, filtering, and blocking malicious traffic before it reaches your website, APIs, customer accounts and critical commerce services.

But a WAF on its own is only as useful as the team interpreting it and most generic WAF platforms weren't built with SFCC commerce flows, OCAPI endpoints, or peak-trading behaviour in mind.

TCTG goes further. We run your WAF as a fully managed service, adding the SFCC-specific context that turns security data into something your team can actually use:

  • Real-time threat visibility
  • SFCC security monitoring and alerting
  • Automated threat response
  • Bot detection and mitigation
  • OCAPI and SCAPI endpoint protection
  • Threat intelligence tailored to ecommerce attack patterns
  • Compliance and audit reporting for PCI DSS and ISO 27001
  • Multi-site security visibility across your entire SFCC estate

The result isn't just stronger application security. It's a security posture that protects revenue, preserves customer experience, and gives your team time back from reactive firefighting.

What Are the Benefits of TCTG Managed Security & WAF Services?

Your security should be smarter than your threats. Here's how TCTG makes that happen.

Real-time Threat Detection

Identify suspicious activity as it happens and gain visibility into attacks before they impact customers, revenue or platform performance.

Automated IP Blocking

Identify and stop scrapers, scalpers, and credential bots before they drain performance, steal inventory, or beat real customers to stock.

Bot Detection & Mitigation

Identify and stop malicious bots targeting customer accounts, inventory, pricing, promotions, APIs, and checkout experiences.

Threats Stop Before Customers Notice

Stop attacks in real time before they reach checkout, slow your site, or tank conversion during peak trading events.

API Security Monitoring

Protect OCAPI and SCAPI endpoints, integrations, and connected commerce services from abuse, exploitation, and malicious activity.

24/7 Without the Headcount  

Automated threat response stops escalating attacks at 3am without pulling engineers off roadmap or waiting for morning meetings to begin

Layer 7 DDoS Visibility

Gain visibility into Layer 7 DDoS attacks, traffic spikes, and abnormal behaviour before they impact availability or customer experience

Stay Audit Ready

Maintain a complete security event history to support PCI DSS, ISO 27001, and internal governance requirements.

Customer Experience Protection

Identify false positives and over-restrictive security rules that may block genuine shoppers search crawlers, or trusted partners.

Multi-Site SFCC Security Monitoring

Monitor all your SFCC storefronts, regions and brands from a single dashboard so attackers can't slip through unwatched sites.

Incident Response in Minutes

Root cause analysis in minutes instead of days, with historical WAF data and SFCC context so your team ships fast

Does Salesforce Commerce Cloud include WAF protection?

Salesforce Commerce Cloud provides foundational platform security, but many retailers require additional visibility, monitoring, bot protection, and managed threat response capabilities.

Why do SFCC retailers need managed WAF services?

Managed WAF services provide continuous monitoring, threat analysis, policy optimisation, and security expertise that internal teams often lack capacity to manage.

How does WAF monitoring differ from a traditional WAF?

Most WAF services focus on showing the insights. TCTG helps retailers understand threats, assess business impact, and take action of blocking the threat before incidents affect your customers or revenue.

Can WAF monitoring detect DDoS attacks?

Yes. TCTG identifies requests targeting various valid and invalid URLs including checkout journeys.

Does TCTG support Cloudflare WAF?

Yes. TCTG can integrate with Cloudflare WAF environments and provide enhanced monitoring, visibility, and reporting.

Can WAF monitoring improve compliance?

Yes. Continuous monitoring and reporting support PCI DSS, ISO 27001, and broader governance requirements.

Can multiple SFCC sites be monitored?

Yes. TCTG provides visibility across multiple brands, storefronts, regions, and environments from a single dashboard.

Find Out What's Really Targeting Your SFCC Storefront

Gain visibility into the threats targeting your storefront, understand where security gaps exist, and receive practical recommendations to strengthen protection across your Salesforce Commerce Cloud environment.

SFCC-Specific Security Assessment
WAF Effectiveness Review
Threat Visibility Analysis
Security Posture Recommendations
No Obligation Consultation