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Understand the Golden Quarter: Explore the latest retail trends, customer behaviours and opportunities shaping peak trading.
Strengthen peak performance: Learn how leading retailers improve website resilience and reduce the risk of disruption when demand is highest.
Unlock AI opportunities: Discover practical ways AI can enhance customer experience, merchandising and operational efficiency during peak trading.
As retailers enter the most important trading period of the year, every decision can influence revenue, customer experience and operational performance.
Join The Commerce Team Global for the first webinar in our Golden Quarter Webinar Series as we explore the latest retail trends, changing customer behaviour and technology strategies to help you prepare for peak trading with confidence.
📅 Wednesday 14 October 2026
🕒 15:00 GMT
Current Retail Performance
Explore the latest ecommerce trends, consumer behaviour and opportunities shaping the Golden Quarter.
Changing Customer Behaviour
Understand how shopping habits and customer expectations are evolving and what retailers should do to stay ahead.
Website Resilience
Learn how leading retailers strengthen storefront performance and reduce the risk of disruption during peak trading.
AI Opportunities
Discover practical ways AI can improve customer experience, merchandising and operational efficiency during the busiest trading period of the year.
Ideal for Ecommerce Directors, Heads of Ecommerce, Digital and Online Trading Leaders, CTOs, CDOs, Salesforce Commerce Cloud teams, Product Owners, Solutions Architects and Digital Transformation Leaders.
Paul Sanderson - Host
CEO, The Commerce Team Global
Paul brings more than 25 years of commerce experience, with deep expertise spanning marketing, ecommerce, retail and multi-channel transformation. He combines strategic insight with practical experience to help retailers navigate changing customer expectations, technology and trading conditions having worked on both sides. In this webinar, Paul will share a forward-looking perspective on what retailers should be prioritising as peak trading approaches.
Steve Webster – Guest Speaker
Founder, Barking Cat Advisory | Former Global Ecommerce Director, Barbour
Steve brings more than 25 years of retail and ecommerce leadership experience, with P&L responsibility across businesses ranging from £60m to £1bn+ in the UK, GCC, US and Europe. Drawing on senior roles within major retail organisations including Boohoo and Bensons for Beds, Steve brings a commercial perspective on ecommerce performance, transformation and the realities of delivering growth in complex retail environments.
In just 45 minutes, you'll gain: