Have you ever wondered what your customers do, after they walk into a store and find out that the item they wanted to buy went out of stock? Forrester research explains that:
Here’s Where an Endless Aisle Solution Comes Into Play.
An Endless Aisle Solution unifies inventory management systems, allowing retailers to present a holistic view of available products. This means in-store customers gain access to an extended inventory beyond the physical store. To bridge the gap between online and in-store shopping, Endless Aisle employs in-store kiosks and dedicated mobile apps. These platforms empower customers to explore, order, and access a broader product range with ease, while increasing customers loyalty and reducing in-store sales losses. Let us delve deeper into its benefits for both retailers and consumers.
What are the Benefits of an Endless Aisle Solution?
Choosing the Right Endless Aisle Solution.
Selecting the right Endless Aisle solution is crucial for success.
Ann Summers’ Case Study.
To introduce their in-store ordering option, our clients Ann Summers requested to have Salesforce Commerce Cloud (SFCC) storefront integrated into Adyen’s payment terminal.
Following exploration, The Commerce Team Global discovered the capability of the terminal device which concluded that although it did not have a native browser to access the SFCC storefront it could run on an Android App.
In one day, our team built an Android App that can browse the SFCC storefront and be used to place orders using the terminal. Ann Summers undertook a product demo to test our solution and our team progressed to complete the full solution which included building a dedicated In Store Ordering website with an accompanying Android App, that can now be accessed through the Adyen terminal.
The product was initially launched in December 2023 through a pilot, following implementation of our solution, in January 2024 it has now been adopted in 85 of Ann Summers stores.
The Commerce Team Global are digital specialists who can help integrate your e-commerce solutions with innovative technologies including the marketing leading Salesforce Commerce Cloud and the Adyen payment platform to keep pace with current shopping trends but also set new standards for customer satisfaction and excel operational efficiency.
Reach out today to find out how we can collaborate: email@example.com