Careers

Key responsibilities:

Events

• Plan, implement and deliver events including:

Working on, and managing the logistics around exciting events including in person events and online webinars, sessions etc

• Create targeted mailing lists
• Manage the budget for events
• Follow up and assess feedback from events to maintain return on investment
• Manage supplier relationships to ensure quality and value
• Prepare and showcase presentations and marketing materials
• Venue research and selection
• Negotiating and managing budgets
• Using databases to provide strategic reports
• Providing fresh insight and new ideas to contribute to the development of the team

Communications

• Experience of PR would be beneficial to the role
• Create marketing materials including copy for invitations, reminders and confirmation communications
• Work with the Business Development team to ensure opportunities are maximised at events, including attendance and exhibiting and events as required
• Be proactive in identifying new opportunities that can add value to The Commerce Team Global in a brand awareness and/ or business development capacity
• This role covers a broad range of communication areas, including but not limited to, social media, content development, website management, internal communications and email marketing. This role will have the opportunity to work across different communication areas, working with a multitude of stakeholders across the business and in tandem with the Marketing Executive – Research, Content and Socials

You will need to be creative, with a knack for creating copy with a good attention to detail and passionate about creating enriching content. You will also need to be highly organised, work on your own initiative and help co-ordinate marketing activity in India.

Areas covered by this role: Social | Storytelling | Content Creation | Brand Awareness | Lead Generation | Online/Offline Community CSR | Internal Marketing

Office location: Vadodara, India (Office based) with flexbile working

• Produce informative and engaging guides, reports and collate data for research insights across the business
• Update and create relevant content across all social channels including LinkedIn, Twitter, Facebook and Instagram
• Support and update the company website and research new online practices to implement
• Undertake research for background information to support client success this includes information for case studies, white papers and to support the Senior Management Team as required
• Work closely with various teams and stakeholders when applicable to give guidance and support for example with brand guidelines and development of marketing and business development assets
• Take a lead on internal marketing and development of a staff bulletin/news update
• Use marketing and analytics tools to help monitor and evaluate the success of work and help optimise your time and priorities
• Providing fresh insight and new ideas to contribute to the development of the team

• Collaborate with technology teams to contribute to the development of ecommerce strategy and roadmap- Architect, design, and implement multiple ecommerce sites.
• Implement feature enhancements to new and existing sites
• Lead architecture and implementation for 3rd party integrations
• Drive best practices in all SFCC development and integrations
• Manage and develop employees

• As a SFCC Developer, you will be responsible for the work associated to you by the Team lead, eclipse setup, Sales Force Commerce Cloud server creation, updating the cartridge paths into BM, making the changes on top of Site Genesis.
• Develop Digital Consumer experiences based on a foundation of Sales Force Commerce Cloud.
• Work with business analysts and Solution Architect to understand the functional expectations, review Functional specifications, Technical specifications and come up with technical solutions. Develop - features such as faceted navigation, customer account, shopping cart, product search, order management, promotions, social ecommerce, Integrations like Payment, Analytics, reviews, Tax etc by following defined coding standards
• Act as a team player and be willing to guide others and self-learning to keep yourself up-to-date.
• Responsible for executing builds, replicating the code from one instance to others.
• Responsible for modifying the business manager according to business rules i.e. configuring the content slots and assets, configuring the promotions, coupons, campaigns and extend Sales Force Commerce Cloud data model.
• Should take ownership in delivering the quality output.

• Understand and validate detailed requirements for testability
• Produce test plans and test cases for detailed and high level requirements
• Define QA processes, practices (performance & security) and collaborate with product team for adherence
• Execute Automation / manual testing across multiple systems
• Perform post migration smoke testing
• Accurately assess impact of software defects
• Adhere to industry best practices.
• Work successfully within an iterative SDLC environment
• Help in root cause analysis of persistent issues
• Create and maintain automated test scripts leveraging QA automation platforms like Selenium
• Lead the effort of maintaining and continuously improving a Logistics test bed
• Provide leadership to a small QA team on testing assignments
• Provide subject matter and operational guidance to the team
• Define measurements and collate metrics to monitor and continuously improve efficiency and effectiveness
• Leverage Automated QA tools and platforms wherever required and possible
• Collaborate with management on team building exercises
• Advise management team and pioneer the setting up of QA processes within development team.
• To follow any other process / policy defined by management as and when required during future course of time.

• Take ownership of customer issues reported and see problems through to resolution
• Research, diagnose, troubleshoot and identify solutions to resolve customer issues
• Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
• Provide prompt and accurate feedback to customers
• Ensure proper recording and closure of all issues
• Prepare accurate and timely reports
• Document knowledge in the form of knowledge base tech notes and articles
• Follow the SLA for issues with respect to the severity.

• Need to work on Salesforce Data Loader, Workbench, APIs, and SOQL
• Would be working with standard web development technologies, including JavaScript & jQuery, REST, SOAP, responsive design, XML/XSD
• Need to do developing in Visualforce, Apex, Lightning
• Need participation in multiple front-to-back Salesforce B2B implementations
• Should possess Extensive knowledge of the Salesforce OMS configuration, customization, and extension including fulfillment, shipping, payment capture, invoicing, and service by using integrated and customizable business processes and workflows
• Expecting Extensive knowledge of the Salesforce OMS data model and OOTB capabilities, including product types, pricing, accounts & contacts, order templates, cart & checkout, order history, and common integration points.