Careers

• Set the standard for project documentation
• Work in projects to help gather requirements and document them for complex projects and new project onboarding 
• Detail oriented who is able to translate complex requirements in to simple terms
• Process driven to help ensure project requirement is clear to both TCTG technical team and clients

Roles & Responsibilities :

• Organize the process and communication around on- and off boarding people to the project (administration, system access, introduction on processes etc)
• Support team members on process & procedures within the project
• Organize Project Meetings to review progress and discuss next steps: Arrange meetings, prepare agenda, take minutes and follow up on action items
• Support the project and delivery manager on resource management
• Prepare resource calculations for Statements-of-Work
• Check and follow up on timesheets and expenses
• Prepare invoicing
• Generate (financial) reporting
• Support the project manager in the admin and reporting processes in Jira and Confluence
• Maintain and file crucial project documents
• Identify potential issues or risks that could effect the progression of the project and communicate these items with the senior stakeholders to work on solutions
• Monitor deadlines for each project task and report any potential delays to senior stakeholders
• Support improvement of project management documentation, templates, reports and try to further automate these
• Directly support senior stakeholders with key decision-making processes
• Take care of staffing projects and monitor current and future capacity based on provided guidelines
• Create and manage periodic reporting

• Collaborate with technology teams to contribute to the development of ecommerce strategy and roadmap- Architect, design, and implement multiple ecommerce sites.
• Implement feature enhancements to new and existing sites
• Lead architecture and implementation for 3rd party integrations
• Drive best practices in all SFCC development and integrations
• Manage and develop employees

• As a SFCC Developer, you will be responsible for the work associated to you by the Team lead, eclipse setup, Sales Force Commerce Cloud server creation, updating the cartridge paths into BM, making the changes on top of Site Genesis.
• Develop Digital Consumer experiences based on a foundation of Sales Force Commerce Cloud.
• Work with business analysts and Solution Architect to understand the functional expectations, review Functional specifications, Technical specifications and come up with technical solutions. Develop - features such as faceted navigation, customer account, shopping cart, product search, order management, promotions, social ecommerce, Integrations like Payment, Analytics, reviews, Tax etc by following defined coding standards
• Act as a team player and be willing to guide others and self-learning to keep yourself up-to-date.
• Responsible for executing builds, replicating the code from one instance to others.
• Responsible for modifying the business manager according to business rules i.e. configuring the content slots and assets, configuring the promotions, coupons, campaigns and extend Sales Force Commerce Cloud data model.
• Should take ownership in delivering the quality output.

• Understand and validate detailed requirements for testability
• Produce test plans and test cases for detailed and high level requirements
• Define QA processes, practices (performance & security) and collaborate with product team for adherence
• Execute Automation / manual testing across multiple systems
• Perform post migration smoke testing
• Accurately assess impact of software defects
• Adhere to industry best practices.
• Work successfully within an iterative SDLC environment
• Help in root cause analysis of persistent issues
• Create and maintain automated test scripts leveraging QA automation platforms like Selenium
• Lead the effort of maintaining and continuously improving a Logistics test bed
• Provide leadership to a small QA team on testing assignments
• Provide subject matter and operational guidance to the team
• Define measurements and collate metrics to monitor and continuously improve efficiency and effectiveness
• Leverage Automated QA tools and platforms wherever required and possible
• Collaborate with management on team building exercises
• Advise management team and pioneer the setting up of QA processes within development team.
• To follow any other process / policy defined by management as and when required during future course of time.

• Take ownership of customer issues reported and see problems through to resolution
• Research, diagnose, troubleshoot and identify solutions to resolve customer issues
• Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
• Provide prompt and accurate feedback to customers
• Ensure proper recording and closure of all issues
• Prepare accurate and timely reports
• Document knowledge in the form of knowledge base tech notes and articles
• Follow the SLA for issues with respect to the severity.

• Need to work on Salesforce Data Loader, Workbench, APIs, and SOQL
• Would be working with standard web development technologies, including JavaScript & jQuery, REST, SOAP, responsive design, XML/XSD
• Need to do developing in Visualforce, Apex, Lightning
• Need participation in multiple front-to-back Salesforce B2B implementations
• Should possess Extensive knowledge of the Salesforce OMS configuration, customization, and extension including fulfillment, shipping, payment capture, invoicing, and service by using integrated and customizable business processes and workflows
• Expecting Extensive knowledge of the Salesforce OMS data model and OOTB capabilities, including product types, pricing, accounts & contacts, order templates, cart & checkout, order history, and common integration points.