TCTG and Ingrid to Reshape Delivery Experiences

Today’s shoppers expect more than just a smooth checkout: they want convenience, control, and confidence all the way to their doorstep. For retailers, that means building not only a great online store but also an exceptional delivery journey.

That’s why we’re partnering with Ingrid, the leader in Delivery Experience Management (DEM). Together, we’re setting out to help retailers transform delivery from a cost centre into a competitive edge – giving customers more choice, better transparency, and reasons to come back time and again.

“This partnership represents a real opportunity for retailers. Together with Ingrid, we can help brands go beyond just selling products online – we can transform the delivery journey into a competitive advantage. This is about giving shoppers more choice, more transparency, and more trust, while giving retailers the scalability and efficiency they need to grow.”
Paul Sanderson, CEO, The Commerce Team Global

This partnership is built on a shared commitment to putting retailers and their customers at the heart of everything we do. By joining forces, we are helping brands build trust, loyalty, and long-term relationships with their customers.

About Ingrid

Ingrid is a pioneer in Delivery Experience Management, empowering retailers to create customer-centric delivery journeys. From flexible checkout options and personalised delivery choices to transparent order tracking and proactive communication, Ingrid helps brands transform fulfilment into a strategic growth lever. Partnering with some of Europe’s most innovative retailers, Ingrid is shaping the future of ecommerce delivery. Learn more at: www.ingrid.com

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