Key Responsibilities

• Assist in developing backend applications using PHP (Laravel/Symfony) and Node.js.
• Write clean, maintainable code and follow best practices in version control (Git).
• Work with MySQL and MongoDB for data modelling, queries, and basic optimisations.
• Support API development and integration with internal and third-party services.
• Help maintain and improve existing features, fix bugs, and contribute to new functionality.
• Collaborate with senior engineers in code reviews, QA processes, and deployment cycles.
• Contribute to frontend tasks using React or Angular (basic to intermediate level).
• Assist in DevOps activities such as working with Docker, CI/CD environments, and AWS-managed services.
• Learn and adopt engineering standards, architecture patterns, and documentation practices.
• Provide product support by troubleshooting and resolving software issues reported by users.
• Communicate effectively with internal teams and customers to ensure timely resolution of support tickets.
• Document and share solutions, create support knowledge base articles, and participate in support escalations.
• Monitor system performance, assist in root cause analysis of production issues, and collaborate on preventive measures.

Required Skills & Qualifications

• 1 - 3 years of professional experience OR relevant internships/projects.
• Basic knowledge of PHP (Laravel/Symfony or similar) and Node.js.
• Understanding of databases (MySQL, MongoDB).
• Familiarity with building RESTful APIs.
• Basic exposure to React or Angular.
• Fundamental understanding of Git and version control workflows.
• Eager to learn cloud concepts (AWS) and containerization (Docker).
• Strong problem-solving skills and willingness to learn from mentors.
• Good communication and ability to work collaboratively.
• Aptitude for providing technical support and handling customer queries.

Good to Have

• Academic or personal projects using PHP, Node.js, or modern JS frameworks.
• Exposure to AWS services (Lambda, S3, EC2, RDS, etc.).
• Familiarity with CI/CD tools (GitHub Actions, GitLab CI, Jenkins).
• Understanding of basic DevOps or microservices concepts.
• Interest in eCommerce, order management, or inventory systems.

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