Welcome to Tech Kit: Essential Tools for E-commerce Wins — a new series created for retailers ready to sharpen their tech stack and drive tangible growth. Each episode delivers practical insights to tackle today’s retail challenges and boost measurable ROI. In partnership with leading commerce technology providers, we bring you the latest trends, tools, and strategies shaping the e-commerce landscape — from AI and data to digital experience and beyond.

Register to watch the episodes on demand.

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Episode 2 - Good Data In, Great Data Out

Trust begins with reliable data. High-quality, verified data is essential for delivering personalised and excellent customer experiences—but what are the hidden costs of working with poor data?

This session, in collaboration with Loqate, explores the often underestimated consequences of inaccurate or incomplete data across the entire customer journey. Whether it’s mistyped addresses causing failed deliveries, fragmented data creating inconsistent personalisation, or siloed systems impacting customer insights, we’ll show why improving data quality is a continuous, strategic priority.

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Episode 1 - Increase Your ROI with AI-Powered Digital Assets

In our first episode, Suraj Gurung, CTO at The Commerce Team Global, was joined by Matthew Noyes, Senior Director of Product Marketing at Cloudinary to explore how AI-driven digital assets are reshaping the online shopping journey — enhancing visual performance, engaging customers more deeply, and boosting ROI.  

Whether you're familiar with AI-generated assets or just getting started, this webinar uncovers how consumers respond to AI-driven visual content, showcase the latest tools available, and help you unlock your storefront’s full potential.

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About the Webinar Series

Our newest webinar series is developed specifically for retailers looking to sharpen their tech stack and optimise their business processes. In partnership with our outstanding technology partners, this series is designed to deliver the latest innovations, actionable solutions, and proven best practices across the commerce ecosystem.

Each episode will dive into today’s most impactful e-commerce trends — from AI and data to digital assets and beyond — addressing the real-world challenges that prevent retail brands from scaling effectively and achieving stronger ROI.

From disjointed customer journeys to underperforming digital assets, each session is built around practical, solution-focused insights. Our speakers include senior retail leaders and commerce experts who will unpack what works, why it works, and how to apply it to your business now and in the future. You’ll gain direct access to strategies and technologies that leading retail brand have already implemented, to transform customer experiences and internal operations while driving measurable growth.