Previous Webinars

Episode 3: The Only Complete Commerce Solution in 6 Weeks for Enterprise at Scale

In Episode 3, we explored why Salesforce Commerce Cloud remains the eCommerce leader, with insights from Salesforce’s Principal Sales Architect, Qingyang Zhao. We discussed its powerful infrastructure, AI-driven innovation like Agentforce, and how it’s meeting evolving market demands. Key takeaways included its growing accessibility, reduced costs, and strong investment in innovation, solidifying its dominance in the industry.

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Episode 2: Want Customers to Buy More? Let Them Order In-store!

In Episode 2, we discussed how Ann Summers successfully implemented in-store ordering on Salesforce Commerce Cloud, cutting deployment time from six months to just six weeks. We covered:

• The impact of in-store ordering
• How Ann Summers tackled inventory challenges head-on
• Key lessons for tech leaders and retailers looking to optimise their sales strategy

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Episode 1: Unilever Integrated Klaviyo to Take Control of Their Customer Experience

In Episode 1 of our webinar series, Salesforce Commerce Crowd, we discussed how Blueair, a Unilever brand, enhanced customer experience by leveraging Klaviyo technology within their Salesforce Commerce Cloud storefront. We covered:

• Key decision criteria that led to the selection of their tech stack
• The seamless integration process
• Tangible improvements in customer experience.