In this session, TCTG’s CTO and Head of QA explore the monitoring paradox and the gaps most ecommerce teams do not realise they have. Drawing on real delivery experience, they explain what effective monitoring looks like in practice and how AI is changing the way teams detect, understand and resolve issues.
Attendees will gain practical insight into reducing alert noise, identifying root causes faster and improving how issues are understood, prioritised and owned across teams, with a clear view of how AI-driven monitoring supports faster, more effective response.
If you are responsible for ecommerce performance, platform stability or digital revenue, this session will show how to move beyond alerts and give your team the clarity needed to act faster and more effectively.
