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31st March, 15:00–15:45pm GMT

Monitoring Solutions Series:
The Gaps, The Shift and the Role of AI

Your monitoring tools are firing alerts. Your dashboards are green. And yet your team still spends hours figuring out what is actually broken, who should fix it, and whether it matters.
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What will we cover?

In this session, TCTG’s CTO and Head of QA explore the monitoring paradox and the gaps most ecommerce teams do not realise they have. Drawing on real delivery experience, they explain what effective monitoring looks like in practice and how AI is changing the way teams detect, understand and resolve issues.

Why attend?

Attendees will gain practical insight into reducing alert noise, identifying root causes faster and improving how issues are understood, prioritised and owned across teams, with a clear view of how AI-driven monitoring supports faster, more effective response.

Meet our Experts on Monitoring Services

Suraj Gurung
CTO at TCTG
Commerce technology leader with over 20 years of experience advising retailers on scalable ecommerce platforms.
Chintan Shah
Head of QA at TCTG
Leads quality assurance and performance validation across complex commerce environments.

Part 1 told you what breaks. Part 2 shows you what to do about it

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